Connect with Our Experts
Have questions about our VIP plans or technical issues? Our support team is here to help you win.
Direct Contact
Email Us
info@getbetpro.com
Technical & VIP Support
Our Office
Mabirizi Complex, Kamala Rd
Kampala, Uganda
Our team typically responds within 2-4 business hours.
Send us a Message
Support FAQ
Quick answers to common support questions.
How do I reset my password?
Go to the login page and click "Forgot Password". You will receive an email with instructions to create a new one.
Is my payment secure?
Yes, all payments are processed through PesaPal, which is level 1 PCI DSS compliant, ensuring your data is always safe.
How long does VIP activation take?
Mobile money activations are usually instant. If you face any delay, just send us a message with your transaction ID.
Do you offer refunds?
We offer refunds if there is a technical error prevents you from accessing the service. Please read our Terms of Service for details.